All our blankets are made here in our Hull workshop, so this enables us to keep high stock levels meaning we can offer a quick delivery service. When your order arrives at Mr Mole either from our website or by phone we usually try to embroider your order the same day.
Orders which arrive before 2pm are usually despatched the same day and orders placed after 2pm are sent the next day (during busy periods usually around Christmas orders can take a little longer to be despatched).
The orders are collected by The Royal Mail, the standard delivery charge covers the Royal Mail 48 service which usually takes 2-4 days but can occasionally take up to 6 days.
The Express service is despatched by the Royal Mail Special Delivery Service, if you order before 2pm we try to despatch your order the same day so that it can be delivered by 1pm the next day (not including Saturday Delivery).
Postage by the Tracked Delivery are sent by Royal Mail Tracked service which usually takes 2-3 days & can be tracked throughout the delivery process.
If you live locally why not pop into the workshop and collect your order, we can usually have your order ready the same day but please note we are not open at the weekend.
Please feel free to contact us, email firstname.lastname@example.org or tel; 01482 440221 09:00-15:30hrs weekdays if you have any queries regarding your order.
Still waiting for a delivery? Why not give your local Royal Mail sorting/delivery office a call, they may have tried to deliver your parcel whilst you were out and should leave a card asking for further delivery instructions.